FAQs
Your Question, Our Answers
Find quick answers to the most common questions about our grinders, hemp products, apparel, shipping, and more. If you need extra help, our team is always here to assist.
SHIPPING
Do you ship outside the United States?
Not yet. At this time, we only ship within the USA.
How long does shipping take?
Orders typically ship within 1–3 business days. Delivery usually takes 3–7 days depending on location.
Do you provide tracking?
Yes, every order includes a tracking number.
ORDERING
How do I place an order?
You can order directly through our website or contact us for wholesale purchases.
Can I change or cancel my order?
Orders can only be changed or canceled before they are shipped. Contact us immediately if you need to make a change.
PRODUCT INFORMATION
What makes Colorado Crusher Grinders special?
Our grinders are made from aircraft-grade aluminum, feature razor-sharp diamond teeth, smooth rotation, and are engineered for a fluffy, consistent grind.
Do your grinders come in multiple colors?
Yes, we offer a variety of colors with more options coming soon.
Will you be releasing trays and accessories?
Yes, we plan to expand into trays, storage, and smoking accessories in upcoming releases.
PAYMENTS
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment methods provided at checkout.
Is my payment information secure?
Yes, all payments are processed through encrypted, secure third-party processors.
RETURNS
What is your return policy?
We accept returns within 30 days of purchase on unused items in original packaging.
Who pays for return shipping?
The customer is responsible for return shipping costs.
Can I get a replacement instead of a refund?
Yes, replacements are available if products arrive damaged or defective.
